We know it’s difficult to choose a heat pump installer. Whilst you should always start with an MCS (www.mcscertified.com) accredited installer, there are a lot of them to choose from. So why choose us?
Tailored and Bespoke Installations
Our founder and owner Leah Robson has been installing heat pumps for 10 years. She visits each of our customers and ensures that the heating system we fit for you is bespoke and tailored to meet the needs of you and your home. Heat pumps come in many brands, types and sizes and whilst we most often install Samsung, Vaillant and Kensa heat pumps, we are able to install many others as required. We also understand that some customers would rather maximise the performance and energy efficiency of their heating system, whereas for others, cost to run, noise or appearance of the outdoor unit are more important.
High Quality Installations
We pride ourselves on the quality of our workmanship. A lot of our business comes from customers recommending us to their friends and we have some excellent reviews on Google. We want you to talk about how fantastic it has been to have a heat pump installed by us. You can see from the photos in our Gallery that each cylinder cupboard is carefully designed to create an elegant, easy to maintain arrangement of pipework. Each heat pump sits on a purpose-built base to ensure that the condensate drainage is safely kept off paths and away from your building.
Once you agree to have a heat pump installed by us, our Senior Heating Engineer Kevin will visit your home to confirm the technical design and discuss pipe and cable runs. He will run the project once we start, directing our other heating engineers Colin and Dave and liaising with you should you have any queries. Any issues can always be escalated to Leah. At the end of your project Kevin will provide a full handover and you will receive a handover pack with all the information about your installation. Ongoing support is provided and we very much want to annually service your heat pump for you.
Whole House Renewables
We are a whole house renewables company and 50% of our customers also have solar PV and batteries installed by us as part of their project. This means that we can work with you to ensure that the various components of your renewable home work well together. We will ensure that you have the right amount of PV panels and battery storage to reduce the running cost of your heat pump and can advise about the best controls for your heat pump and solar PV system.
We are used to installing heat pumps as part of a wider project of refurbishing or extending your home and can be flexible to install as part of 1st and 2nd fix. Once you sign up with us we provide a full set of builder’s requirements so that your builder knows what they need to provide for us – electrical supplies, pipework etc. Then we meet on site with you and your builder to ensure that everyone is on the same page.
Social Enterprise and Training
Finally, we are a social enterprise, dedicated to training the next generation of renewables installers. We currently have 5 female trainees learning heating, plumbing and electrics. We are a 50/50 male /female firm, which is an outstanding ratio in an industry that is only 2% female. You can read more about our training scheme here. We want to train our trainees to be the very best that they can be and they all work very closely supervised by our experienced installers.