.png)
Smart heating, a cosier home, and a more sustainable future - all from one system​​​
​
Juliet’s Warmer, Greener Life in Richmond
​
When we met with Juliet, she had been running her 1960s home on solar power and a heat pump for just over a year.
“If you’re thinking about installing a heat pump, I would say go for it - I honestly couldn’t think of a downside.”
Juliet is refreshingly clear on this point. Her heat pump, installed just over a year ago, has been quietly and efficiently heating her home - without any fuss.
​
While some articles online might sow doubt, Juliet’s lived experience tells a different story: “It’s saving us money, it’s good for the planet, and it’s not noisy - despite what some newspaper articles claim. It just has a very gentle hum.”
Even with an older home that isn’t perfectly insulated, the system performs brilliantly. “We only had to change three or four radiators, and we’re warm even in the winter. It’s just a no-brainer.”
Maintenance has been a breeze - no breakdowns, reliable hot water, and annual checks keep everything running smoothly.
WHAT IS A HEAT PUMP?
A heat pump is like a fridge in reverse. Instead of cooling your food, it pulls energy from the air outside and brings it into your home - even on cold days.
It’s efficient, quiet, low-maintenance, and better for the planet.
Whether you’re replacing an oil boiler, upgrading an old gas system, or starting from scratch, a heat pump can help future-proof your home.
Let’s look at the benefits of heat pumps
​
Comfort
A heat pump delivers a more constant temperature compared to a gas boiler. A heat pump compares to the gentle warmth of a slow cooker, instead of the fiery extremes of a barbecue. You end up being much more comfortable with a heat pump since it delivers a constant temperature consistently (and we all know that consistency wins the day every time).
​
Efficiency
There is no doubt that a heat pump is way more efficient than a gas boiler. We specialise in very efficient systems and your heat pump will use one unit of electricity to deliver between four and five units of heat. That means running costs should be competitive with gas, and much lower than direct electric heating. In the long term, this will mean you will have lower bills, especially if we also install solar PV and a battery for you.
​
Low maintenance, long lifespan
A well installed heat pump system will require relatively little maintenance except for an annual service and can be expected to last for around 20-30 years.
You will be the proud owner of a new smart home energy system that provides you with zero carbon heating.
​
Is a heat pump right for my home?
Most homes are well-suited to heat pumps—but in some cases, a few upgrades may be needed to ensure everything runs smoothly. This might include improving insulation, upgrading radiators, or adjusting pipework to optimise efficiency.
At Your Energy Your Way, we’ll only recommend and install a system that’s guaranteed to keep your home comfortably warm - so you can feel confident you’re getting the right solution for your space.
To install a heat pump, your home should meet the following criteria:
-
You own the property
-
There is outdoor space available for the heat pump unit (approx. 2m x 1m)
-
You have space indoors for a hot water tank (for the most efficient setup)
-
Your home doesn't need to be super well-insulated - double glazing and loft insulation are the minimum
Be in the best hands.
We are committed to quality, transparency, and reliability.
​
At Your Energy Your Way, we’re more than just installers - we’re your energy partner.
We take time to understand your home, your lifestyle, and your goals. From the first survey to handling the
government paperwork, we make switching to clean heating simple and stress-free.
We even help you apply for grants - so you save money and the planet. ​
​​​
​
​
​
​
​
​
​
Survey Design Grant Application Installation Support ​
​​​
"I was referred to YEYW by a happy heat pump customer. I had a large (16kW) Samsung heat pump installed in May 2025. It’s a larger house and had some complex legacy issues with plumbing. But I am so happy with the results. It’s greatly simplified our heating and hot water systems. The house is comfortable round the clock and with all the hot water we need. I am confident that overall we will save on energy costs and it’s a joy to get rid of gas supply from this house. Leah’s team was absolutely brilliant; their knowledge, professionalism and friendliness was amazing."
​
Graham
23 Questions to ask your Heat Pump Installer
The killer questions to help you decide who is going to be the right supplier!
​
This may be one of the most significant upgrades you’ll make to your home or business. Ensuring you get the right supplier is critical, as mistakes in the installation process can later cost you in energy and money.
Asking the same questions of all potential suppliers will help you determine who might be the right fit for you.
​
Click here to download your free guide
Some of our recent installs
